Need help?

Need help? 


You're here already! 
Have you tried the search feature on the top of every page?
The fewer words you enter, the better your results.

Sewing, pattern, or general questions?   Our community is the bestest! 
Someone will coming running to help! 

Try our Mighty Network:

Or our Facebook Group:

Need to show it in order to explain it?  Come on our Shop Zoom:
Fire up zoom on your device, join meeting # 720 628-0542
Turn on your mic and start video.   
We're there almost every day - starting at about 8 am mountain time.
Check out the Events Calendar (in top menu) for our zoom Happy Hours, too.

Have an account related question? 
If your issue is personal to your account, then we encourage you to use our support desk.    

By having communications go through our support desk (over things like this) , we can always make sure that
1) you'll get a fast response (compared to our staff catching something like this in any one of about 20 places online... lol) ...  
2) we can communicate back and forth privately ...  
3)  an issue can easily be addressed more quickly back and forth ....
4) it stays within our attention until it is resolved.

Our support desk is the ONLY place to deal with account related problems.   

We check for emails frequently throughout the day. 
Just pop an email to: 

We have about a 2 hour average response time - it would be less if we didn't sleep once in a while.  lol